Privacy Policy

We at Internetwork Expert (“IT BEST-PATH”, “we”, “us”, “our”) respect  your privacy and the right you have to understand how we collect, use,  and share your data. This Privacy Policy describes our data collection  practices and how your personal information is used and shared when you  visit or make a purchase from https://itbestpath.com (the “site”). It also  informs you of your rights to access, correct, or restrict our use of  your personal data. Personal Data, which may be held on paper, a  computer, or other form of media, is subject to certain legal  safeguards, including those specified in the General Data Protection  Regulation, Regulation (EU) 2016/679 (GDPR), and others.

This policy and the additional documents referred to within,  establish the basis on which we process any Personal Data collected,  including that from Data Subjects, as well as data provided by said  Subjects or other sources. Data users are obliged to comply with this  policy when Processing Personal Data on our behalf. Any breach of this  policy may result in disciplinary action.

Unless stated otherwise, this Privacy Policy applies when you visit  or use the our site, mobile applications, smart device, APIs, or other  related services (“Services”).

By using our Services, you agree to the terms of this Privacy Policy.

Users – all living identifiable individuals for whom we hold Personal  Data. A User need not be an EU national or resident. All Users have  legal rights with regards to their personal information.

Personal Data – data relation to a living individual who can be  identified, directly or indirectly, from said data and/or other  information in our possession. Personal Data can be factual (i.e. a  name, address, or date of birth) or it can be an opinion about that  person, their actions, and behavior.

Data Controller – people who, or organizations which, determine the  purposes for and manner in which any Personal Data is processed. They  are responsible for establishing practices and policies in line with  GDPR.

Data User – employees, agents, and contractors whose work involves  processing Personal Data. Data Users must protect the data they handle  in accordance with this data protection policy and any applicable data  security procedures at all times.

Data Processors – any person or organization that processes Personal  Data on our behalf and on our instructions. Employees of Data  Controllers are excluded from this definition. However, suppliers that  handle Personal Data on our behalf would be included.

Website – our website at https://itbestpath.com/

Processing – any activity or set of activities performed on Personal  Data or sets of Personal Data, whether or not by automated means. This  includes obtaining, recording, or holding data. It also pertains to  carrying out any operation or set of operations with the data, including  organizing, amending, retrieving, using, disclosing, erasing, or  destroying it. Processing also includes transferring Personal Data to  third parties.

Profiling – the automated Processing of Personal Data performed by a  Data User to evaluate personal aspects related to a natural person. In  particular, to analyze or predict aspects concerning that natural  person, such as their economic situation, personal preferences,  interests, reliability, behavior, locations, or movements.

Privacy Policy – the most recent version of our policy relating to  the collection, storage, and use of Personal Data (as amended from  time-to-time).

Services – (i) access to the relevant ‘IT BEST-PATH’ applications provided via the ‘IT BEST-PATH’ site  or another designated website or IP address and/or (ii) ancillary  online or offline products and services provided or licensed to Users,  by ‘IT BEST-PATH’.

‘IT BEST-PATH’ values  your trust and adheres to ethical standards in gathering, using, and  safeguarding any information you provide. We collect data from you via  three primary sources; data voluntarily give directly from you, data  collected through automated means and services, and data from  third-party providers.

We collect and process the following personal information from you:

We collect and store information that you provide to us through a variety of means:

-‘IT BEST-PATH’ Website-Customer Service Representatives-Mobile Applications-Events-Marketing Promotions (such as contests and sweepstakes)-Third Parties

Any interaction we share results in the collection of data. While you  are never required to provide personal information within any confines  of the ‘IT BEST-PATH’ experience,  choosing to withhold data does limit the opportunities available to  you. In order to be an active participant within ‘IT BEST-PATH’, certain personal information must be provided.

We collect and store unidentifiable personal information  automatically whenever you interact with us. That is, information  pertaining to you that would not be useful in identifying you  personally. For example, we may collect your Internet Protocol (IP)  address, browser information, and reference site domain name when you  visit our website. As you browse the Site, we collect information about  the individual web pages or products you view, what websites or search  terms referred you to us, and how you interact with the site in general.  Then, we would analyze this data for preferences, trends, and site  usage statistics. This automatically-collected data is referred to as  “Device Information”.

We also collect information by using cookies, web beacons, and other  related technologies. “Cookies” are small text files that a website  sends to a user’s hard drive through the browser, for data storage. Most  browsers accept cookies automatically. However, you are allowed to  disable them. By doing so, you may not be able to take full advantage of  everything ‘IT BEST-PATH’ has to offer. We recommend that you leave cookies “turned on”, helping us provide you with an optimal experience.

Other technologies, such as web beacons, log files, tags, and pixels  also come into play. Log files track actions that occur on our site and  collects data that includes your IP address, browser type, Internet  service provider, referring/exit pages, and date/time stamps. Web  beacons, tags, and pixels are electronic files used to record  information about how you browse our site.

These tools help us to analyze and understand how our website is  used, allowing us to enhance your visits and experience. The use of  cookies, log files, web beacons, tags, and pixels (among others) allows  us to:

-Customize account pages for individuals-Track user visits and account features-Determine which features and pages are requested or visited most frequently-Save your password so you don’t have to provide it each time you visit the site

We use third-party companies to provide Internet data hosting, which  helps us measure and determine how visitors use our website, thereby  showing us the effectiveness of our website and promotions. As a result,  we can consistently improve and optimize our website, as well as the  products and Services we offer.

Third-party companies that we utilize include Google AdSense Advertising, Recurly, and Hubspot.

Google’s advertising requirements and principles are put in place to  provide a positive experience for users. As a third-party vendor, Google  uses cookies to serve ads on our site. Google’s use of the DART cookie  enables it to serve ads to our users based on previous visits to our  Site, as well as other sites on the Internet. Users may opt-out of the  DART cookie by visiting the Google Ad and Content Network privacy  policy.

Both Recurly, Inc and Hubspot, Inc are used to enhance the ‘IT BEST-PATH’ Site experience, via billing, marketing, and emailing services.

We also use third-party companies to showcase advertisements (such as  banners or links) on our behalf across the Internet. These companies  use tracking technologies (including cookies and pixel tags) to collect  non-identifiable information about your visits to our website. They also  take note of your interactions with our products and Services in order  to provide tailored ads based on your interests. Therefore, they’re  “remarketing” on our behalf and on behalf of other advertises across the  Internet.

In that same regard, we utilize third-party audience data (such as  age, gender, and interests) to better understand our audience and market  to them effectively. We do not use or associate personally identifiable  information with remarketing lists, cookies, data feeds, or other  anonymous identifiers.

Additionally, some of our email communications to you may include a  “click-through URL” linked to a particular page on our Site. By clicking  on one of these URLs, you will automatically enter our website and we  may collect information related to the “click-through”. You may avoid  having this information collected by not clicking on the URL links in  our email correspondence.

We also use a variety of analytics tools in our Bootcamps for  operational and marketing purposes, such as measuring and analyzing  traffic patterns. These tools may collect data from sensors including  video cameras, smartphone detectors, Wi-Fi networks, or other devices.  Again, this allows us to improve your Bootcamp experience.

We may collect information about you from third-party sources. This  would be information that is publicly available. For example, any  information you submit in a public forum (such as a blog, chat room, or  social networking site) can be read, collected, and used by us and  others. This information is most often used to personalize your  experience on our Site. Remember, you are responsible for the  information you choose to submit in these areas.

We do not sell, trade, or otherwise transfer your Personally  Identifiable Information to outside parties, unless we provide users  with advance notice. This does not include website hosting partners and  other parties who assist us in operating our website, conducting our  business, or serving our users. These parties agree to and work under a  confidentiality agreement. We may also release information when it is  appropriate to comply with the law, enforce our Site policies, or  protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to  other parties for marketing, advertising, or other uses. However, we do  not include or offer third-party products or services on our website.

Order Information is data we collect generally to fulfill any orders  placed through our Site. This includes processing your payment  information, arranging for shipping, and providing you with invoices  and/or confirmations. Additionally, we use this Order Information to:

-Communicate with you-Screen our orders for potential risk or fraud-Provide you with information or advertising (with regards to your preferences)

We use collected Device Information to screen for potential risks and  fraud and, more generally, to improve and optimize our Site.

We process your Personal Data to perform our contract with you for  the use of our websites and to fulfill our obligations under applicable  terms of use/service. Where we have not entered into a contract with  you, we base the processing of your Personal Data on our legitimate  interest to operate and administer our websites and to provide you with  content you request and access, such as a downloadable or webinar.

If you have registered for an account with us, we process your  Personal Data. We manage your user account for the purpose of performing  our contract with you, according to applicable terms of service.

If you fill out a “Contact Me” web form, request user support, or  reach out to us by any other means, we process your Personal Data.  Again, this is to perform our contract with you to the extent it is  necessary for our legitimate interest in fulfilling your requests and  communicating with you.

We process your Personal Data to plan and host events or webinars you  have registered for or that you attend. This includes sending related  communications to you, to perform our contract with you.

If you register for a contest or promotion, we process your Personal  Data to perform our contract with you. Some contests or promotions have  additional rules containing information about how we will process your  Personal Data.

If you have provided financial information to us, we process your  Personal Data to verify that information and to collect payments. We do  this to the extent that it is necessary to complete a transaction and  perform our contract with you.

We process your Personal Data to analyze trends and track your usage  of our websites and interactions with your emails. This is done to the  extent it is necessary for our legitimate interest in developing and  improving our websites. It also allows us to provide our users with more  relevant and interesting content.

We will process your Personal Data to send you marketing information,  product recommendations, and other non-transactional communications  (e.g. marketing newsletters, telemarketing calls, SMS, or push  notifications). This content involving us, our affiliates, and our  partners includes information about our products, promotions, or events  as necessary for our legitimate interest in conducting direct marketing.  It is also to the extent you have provided your prior consent.

We process your Personal Data when cooperating with public and  government authorities, courts, or regulators. This is done in  accordance with our legal obligations under applicable laws to the  extent that it protects our rights or is necessary for our legitimate  interest in protecting against misuse or abuse of our websites. This  also includes the protection of personal property or safety, pursuing  remedies available to us and limiting our damages, complying with  judicial proceedings, and court orders, legal processes, or to respond  to lawful requests.

We process your Personal Data to analyze recommendations best suited  for you. This allows us to provide content that can guide you on a more  direct path, thus enabling you to achieve your educational goals faster  and more efficiently.

We will process your Personal Data to help identify core users that  can help ‘IT BEST-PATH’ receive feedback regarding our Services. This  helps us to better understand what our users are looking for and how we  can best serve them.

We share your Personal Information with third parties to help us  utilize it as described above. This includes providing you with targeted  advertisements or marketing communications we believe may be of  interest to you. Visit the Network Advertising Initiative’s educational  page for more information on how targeted advertising works. You may  opt-out of targeted advertising on Facebook, Google, Bing, and through  the Digital Advertising Alliance.

-Contracted service providers, such as Shopify and Google Analytics.  These platforms provide services such as IT and system administration  and hosting, credit card processing, research and analytics, marketing,  customer support, and data enrichment. We use these services for those  purposes and pursuant to the legal bases described above.

-Sponsors of contests or promotions for which you register.

-Third-party social media networks and advertising networks and  websites. They usually act as separate controllers, allowing ‘IT  BEST-PATH’ to market and advertise on third-party platforms and  websites.

-Affiliates within the ‘IT BEST-PATH’ corporate group, as well as  companies acquired in the future which would then become part of the ‘IT  BEST-PATH’ corporate group. Data is shared to the extent that it is  necessary to fulfill a request you have submitted via our Site, be it  for customer support, marketing, technical operations, or account  management purposes.

We will use reasonable efforts, in accordance with applicable laws,  to notify you of any transfer of Personal Data to unaffiliated  third-parties in the event of the following:

-A merger, reorganization, dissolution, or other fundamental corporate change.

-The sale of a website or business unit.

-The acquisition of a portion of our business, assets, or stock.

Finally, we may also share your Personal Information to comply with  applicable laws and regulations. This would include responding to a  subpoena, a search warrant, or other lawful request for information we  receive, or to otherwise protect our rights.

Please note that we do not alter our Site’s data collection and use  practices when we see a Do Not Track signal from your browser.

The security of your information is important to us. We use  reasonable administrative, logical, physical, and managerial measures to  safeguard your personal information against loss, theft, and  unauthorized access, use, and modification. We have instituted security  procedures and measures to protect our servers and networks that store  personal information. Unfortunately, no one can guarantee the complete  security of any information being shared over the Internet. Therefore,  we cannot ensure or warrant total security of any information. In order  to help protect personal information you provide to us, take these  actions:

-Do not share your password or account information with others-Use a secure web browser-Change your password frequently

If you wish to make changes to your password and account, or if you  become aware of any loss, theft, or unauthorized use of your password,  please contact us as soon as possible. Contact information can be found  below.

How Long do we Keep Your Personal Data?

We may retain your Personal Data for a period of time consistent with  the original purpose of the collection. When you place an order through  the Site, we will maintain your order information for our records  unless and until you ask us to delete this information. We determine the  appropriate retention period for Personal Data based on the amount,  nature, and sensitivity of the data. We also take into account the  potential risk of harm from unauthorized use or disclosure of your  Personal Data and whether we can achieve the purposes of the processing  through other means.

After the expiration of the applicable retention periods, your  Personal Data will be deleted. If, for technical reasons, there is any  data we are unable to delete entirely from our systems, we will take  appropriate measures to prevent any further use of such data.

You can choose to not provide certain data to us. However, as a  result, you may not be able to use certain features or Services provided  by ‘IT BEST-PATH’.

To stop receiving promotional communications from ‘IT BEST-PATH’, you  may opt out by using the Unsubscribe link attached to the content. Note  that regardless of your email preference settings, we will send you  transactional messages regarding our Services. This includes  administrative confirmations, order confirmations, important updates  regarding our Services, and notices about our policies.

If you have any questions about your data, our use of it, or your rights, contact us at support@netrain.co.kr.

You may log into your account at any time to provide and update your Personal Data.

For ease of access to your account, use the “Remember me on this  device” function when you log into our Site. This function uses  technology that enables us to provide direct account access and to help  administer our Services without requiring reentry of any password or  other user identification when your browser revisits the Site.

To remove access to your ‘IT BEST-PATH’ account from your devices,  your ‘IT BEST-PATH’ settings can be deleted. Options and steps vary and  may not be available on all devices. When possible, users of public or  shared devices should out at the completion of each visit. If you sell  or return a computer, be sure to log out of your account. If you do not  maintain the security of your password or device, or fail to log out of  or deactivate your device, subsequent users may be able to access your  account. Additionally, they would have access to your personal  information.

If you have any issues terminating your account, email us at support@netrain.co.kr.

Please note: even after your account is terminated, some or all of  your data may still be visible to others. This includes, without  limitation, any data that has been;

-Copied, stored, or disseminated by other users (including in course comment).-Shared or disseminated by you or others (including in your shared content).-Posted to a third-party platform.

After the termination of your account, we retain your data for as  long as we have a legitimate purpose to do so and in accordance with  applicable law. It may be used to assist with legal obligations, resolve  disputes, and enforce our agreements. We may retain and disclose such  data pursuant to this Privacy Policy after your account has been  terminated.

To request to access, correct, or delete your personal data, please  contact us either via email at support@netrain.co.kr or mail at:IT BEST-PATH Consulting & Services Inc.5713 Harold St, Vancouver, BC, CANADA

Please allow up to 30 days for a response. For your protection, we  may require that your request be sent through the email address  associated with your account. We may also need to verify your identity  before implementing your request. Please note; we retain certain data  where we have a lawful basis to do so. This includes data kept for  mandatory record-keeping, as well as to complete transactions.

Children under 13 are not allowed to use our Services. Children in  the European Economic Area under 16 are not allowed to use our Services.  If we learn that we’ve collected Personal Data from a minor under those  ages, we will take reasonable steps to delete it.

Please note that our Site is not intended for individuals under the age of 16.

Parents who believe that we may have collected Personal Data from a  child can submit a request that it be removed to  support@netrain.co.kr.

 

Contacting ‘IT BEST-PATH’

If you have any questions or concerns regarding your privacy within ‘IT BEST-PATH’ or this Privacy Policy, please contact us by using the information provided below:

By Email: support@netrain.co.kr Subject: Privacy Policy QuestionsAttn: ‘IT BEST-PATH’ Customer Service

By Mail:IT BEST-PATH Consulting & Services Inc.

5713 Harold St, Vancouver, BC, CANADA

We may revise this Privacy Policy when necessary to reflect changes  in the law, ‘IT BEST-PATH’ Services, or other reasons. If we make any  significant changes, we will notify you via email, through a  notification posted on our Services, or as required by applicable law.  If you are a registered user, we will also send an email to the email  address that you most recently provided to us prior to the material  change taking effect. Accordingly, please keep your account information  updated. Any material change to this Privacy Policy will be effective  automatically 30 days after the revised Privacy Policy is first posted.  This also applies to users who register or otherwise provide opt-in  consent during this 30-day period, as applicable.

Questions

If you have any questions, concerns, or disputes regarding our  Privacy Policy, please feel free to contact our privacy team (including  our designated personal information protection manager) at  support@netrain.co.kr. You can also send postal mail to us at